Governance Policies

Articles of Association

Artificial Intelligence (AI) Acceptable Use Policy

Artificial Intelligence (AI) Policy Statement

Asset Management Strategy

Board Expenses Policy

Board Appointment, Induction and Effectiveness Policy

Business Plan 2026-27

Code of Conduct - Board

Complaints Handling Policy

Customer Promise

Development Strategy

Digital Strategy

Equalities Data Capture Policy

Equality and Diversity Policy

Health and Safety Policy

Membership Policy

Notifiable Events Policy

Openness, Accountability and Confidentiality Policy

Procurement Policy

Risk Management Strategy

Service Standards

SPSO Complaints Handling Procedure

Standing Orders and Delegated Authority

Sustainability Policy

Tenant Participation Strategy

Unacceptable Behaviours Policy

Whistleblowing Policy 

Information Policies

Data Protection Policy

Appendix 1 Information Security Incident Personal Data Breach Management Procedure

Appendix 2 Data Subject Rights Procedure

Appendix 3A Retention Procedure and Schedule

Appendix 3B Retention Schedule

Appendix 4 Data Protection Impact Assessment Procedure

Appendix 5 Privacy Notice General

Appendix 5A Website Data Protection

Appendix 6 Privacy Notice Employees

Appendix 7 Privacy Notice Board Members

Environmental Information Regulations (EIR) Policy

Freedom of Information Policy

Finance Policies

Anti Bribery and Corruption Policy

Entitlements Payments and Benefits Policy

Financial Regulations

Insurance Policy

Treasury Management Policy

Value for Money Strategy