Through this website we will provide a wide range of information for our current and prospective tenants.
We hope that most of the information you require will be on this site, however please contact us if you require further information.
telephone : 01620 829300
All our documents on this website are in pdf format which require the free Adobe Reader to view: Adobe Reader
Unfortunately, the ongoing Covid-19 situation means we are not
Service Update - Change of Repairs and Maintenance Contractor from 4th May 2020.
Please report new general emergency repairs directly to T B MacKay on 0131 552 6103 from Monday 4th May 2020. T B MacKay staff will offer you an appointment for emergency repairs only. Until this date please continue to contact Novus.
Further information on this change to service provision will follow in the coming newsletter or should you prefer please call us.
Our office will be closed to members of the public from 18th March 2020 until further notice due to the ongoing Coronavirus/COVID-19 outbreak.
We aim to continue to provide as many of our normal services as possible. However, non-essential home visits will stop.
All contact will now be by phone and email in an effort to minimise the spread of the virus. Our team are available by phone on 01620 829300 or email at email@example.com during business hours to take rent payments and to deal with any queries or issues you have.
We ask that you restrict repair requests to essential items only. Contractors may in any case need to restrict their attendance to only statutory emergencies.
If you contact us or our contractor please let us know if you or any member of your household is self-isolating or if you have been in close contact with someone who is self-isolating or has suspected or confirmed coronavirus so that contractors or staff are not sent to your home until after the isolation period has ended.
Homes for Life thank you for your cooperation. We will continue to keep the situation under review and will keep you updated.
Please find below a link to the NHS Inform Scotland site which provides up to date information - this link will give you an overview and advice, the link has a guide to enable you to find out what to do next if you have developed any of these symptoms and are worried about coronavirus. Homes for Life request that if you do display any of the symptoms or if you answer YES to any of the below questions that you please advise the office as soon as possible.
If you have answered YES to any of the above, then it is recommended that you follow the NHS advice or call NHS 111.
The Government has launched a new WhatsApp information service on 25th March 20 to inform the public on the most recent coronavirus developments.
Launched by the Department for Health and Social Care and Public Health England, the free service aims to dispel the spreading of 'fake news" and give information and advice on the best way to tackle the virus as a population.
It is hoped that this new service will reduce NHS stress by restricting the spread, through clear information and ensuring people stay home and protect the NHS.
Part of the service will be an GOV.UK Coronavirus Information Service 'chatbot', giving immediate answers to the public on their most common questions directly from government.
Clarity around symptoms and prevention will be given as well as up to date information on UK cases, travel advice and staying at home.
Prof Yvonne Doyle, Medical Director, Public Health England, said:
"This service will help us ensure the public has a trusted source for the right information about coronavirus, updated with the latest public health guidance and providing assurance that they are not misled by any of the false information circulating."
To use the service, people are being encouraged to add 07860064422 and message the word 'hi" within WhatsApp.