Scottish Housing Regulator - Briefings and Guidance for Tenants

About the Scottish Housing Regulator (SHR)

SHR are the independent regulator of RSLs and local authority housing services in Scotland. Established on 1 April 2011 under the Housing (Scotland) Act 2010. with one statutory objective, to:

"safeguard and promote the interests of current and future tenants of social landlords, people who are or may become homeless, and people who use housing services provided by registered social landlords (RSLs) and local authorities".

They regulate social landlords to protect the interests of people who receive services from them. They do this by assessing and reporting on:
  • How social landlords are performing their housing services
  • RSLs" financial well-being
  • RSLs" standards of governance
They are an independent Non-Ministerial Department, directly accountable to the Scottish Parliament. You can find out more about their status in our Framework Agreement with Scottish Ministers.SHR organisation is the successor to the previous Scottish Housing Regulator agency, which exercised Scottish Ministers" powers under the Housing (Scotland) Act 2001. Their website can be found HERE

Some useful information published by the SHR

Reporting a Significant Performance Failure
A significant performance failure is something that your landlord does, or fails to do, that puts the interests of its tenants at risk. This is something that does, or could, affect all of your landlord's tenants.

Landlord Performance Report 2018

Landlord Performance Report 2017

Landlord Performance Report 2016

The Comparison Tool lets tenants compare their landlords performance against other landlords

What is the Scottish Social Charter?