(How we use your personal information*)
(Note*- a separate Privacy Notice: Workers (&Volunteers) covers data processing for employees, other workers, volunteers and applicants for those positions)
This notice explains what information we process, when we collect it and how we use this. During the course of our activities we will process personal data about you, (which may be held on paper, electronically, or otherwise). We recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will handle your information.
Homes for Life Housing Partnership ("we" or "us") are a Scottish Charity (Scottish Charity Number 028542), a Company registered in terms of the Companies Acts with registered number 188299 and having their Registered Office at 57 Market Street, Haddington, East Lothian, EH41 3JG. We take the issue of security and data protection very seriously and strictly adhere to guidelines published in the Data Protection Act of 2018 and the General Data Protection Regulation (EU) 2016/679, together with any domestic laws subsequently enacted.
We are notified as a Data Controller with the Office of the Information Commissioner under registration number Z4790842 and we are the data controller of any personal data that you provide to us.
Our Data Protection Officer is RGDP LLP who may be contacted at:
Level2, One Edinburgh Quay
Telephone:0131 222 3239 / 07741738842
Any questions relating to this notice, our Data Protection Policy and data protection practices should be directed to our Privacy Administrator - Michelle Scott, Customer Service Manager - Tel 01620 829300 or email email@example.com, or at our office at 57 Market Street, Haddington, East Lothian, EH41 3JG.
How we collect information from you and what information we collect
We collect information including personal data about you and you provide information including personal data to us so that we can provide information and services to you:
The information we may collect includes but is not limited to:
We may receive the following information from third parties:
Why we need this information about you and the legal bases we use for processing
We need your information and will use your information lawfully in order to provide information and services to you. For example:
Sharing of Your Information
The information you provide to us will be treated by us as confidential and will be processed within the UK/EEA. We may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes including but not restricted to the following:
Unless we have a valid purpose and lawful basis for disclosure, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Transfers outside the UK and Europe
Your information will only be processed within the UK and EEA.
When you give us information including personal data we take steps to make sure that it is kept secure and safe.
We store your data securely in both electronic and paper format. Where a physical copy of any data is stored it is stored in a locked filing cabinet or drawer. Electronic copies of personal data are stored on our system which is accessed through password entry. Any information transmitted electronically is transmitted securely and password protected where appropriate.
Further information regarding security and storage of data can be found in our Data Protection Policy available at our office or by clicking here.
How long we will keep your information
Were view our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required bylaw (we may be legally required to hold some types of information), or as set out in any relevant contract we have with you.
Our Retention Policy and Schedule is available on request.
You have rights in relation to your personal data and can ask:
If you would like to exercise any of these rights, have any questions or wish to complain about the way we are processing your personal data, please contact our Privacy Administrator - Michelle Scott, Customer Service Manager - Tel 01620829300 or email firstname.lastname@example.org,or at our Registered Office at 57 Market Street, Haddington, East Lothian, EH413JG.
If you remain unsatisfied about the way your personal data is processed by us, you also have the right to complain to the Information Commissioner's Office at:
Information Commissioner's Office
The accuracy of your information is important to us - please help us keep our records updated by informing us of any changes to your email address and other contact details.