Helpful Contacts

Here are some useful contacts:

Emergencies

SEPA (Flooding)
SEPA Corporate Office
Erskine Court
Castle Business Park
STIRLING
FK9 4TR
Floodline: 0845 988 1188
Website: Floodline

Scotia Gas Networks (Gas)
Smell gas : 0800 111 999
Website: National Scotia Gas Networks

Scottish Power (Electricity)
Tel: Consumer Contact : 08452 700 700
Website:Scottish Power

Scottish Water (Water)
Tel: 0845 600 8855
website: :Scottish Water

Other Useful Numbers


East Lothian Council
John Muir House
Haddington
East Lothian
EH41 3HA
Website: East Lothian Council
Tel: 01620 827 827
Fax: 01620 827888

* Homeless Hotline
0800 169 1611
* Repairs - Contact Centre
01875 824311
* Antisocial Behaviour Hotline
0845 601 8518
* Environmental Health
01875 612818
* Scottish Domestic Abuse Helpline
0800 027 1234

Scottish Housing Regulator (formerly Communities Scotland)
Highlander House
58 Waterloo Street
GLASGOW G2 7DA
Telephone: 0141 271 3810
Fax: 0141 221 5030
Email: shr@scottishhousingregulator.gsi.gov.uk
Website: Scottish Housing Regulator

Scottish Federation of Housing Associations
Pegasus House
375 West George Street,
Glasgow,
G2 4LW
Tel: 0141 332 8113
Fax: 0141 332 9684
Email: sfha@sfha.co.uk
website: SFHA

Chartered Institute of Housing
CIH in Scotland
6 Palmerston Place
Edinburgh
EH12 5AA
Tel: 0131 225 4544
Fax: 0131 225 4566
website: CIH Scotland

Housing (Scotland) Act 2001

Scottish Public Services Ombudsman
4 Melville Street
Edinburgh
EH3 7NS
email:enquiries@scottishombudsman.org.uk
Website: Scottish Ombudsman
Tel: 0870 011 5378

East Lothian Energy Efficiency Advice Centre
E-mail:advice@edinleac.demon.co.uk
Tel: 0800 512 012

Energy Watch
Website:Energy Watch
Tel:0845 906 0708 (call rates vary)

Tax Credit Helpline
Website: Tax Credit
Tel: 0845 300 3900

Citizens Advice Bureau
46 Court Street, Haddington, East Lothian, EH41 3NP
e.mail: bureau@haddingtoncab.org.uk
website: Citizens Advice Bureau
Tel: 01620 824 471
Fax: 01620 822 390

National Debtline
website: National Debt Line
Tel: 0808 808 4000

Money Advice Scotland
website: Money Advice Scotland
Tel: 0141 572 0237

Deparment of Work and Pensions
website:Free Debt Advice
Callers with hearing Difficulties can use textphone service on 0800 731 1114

Shelter Housing Advice Centre
Room 21 Brunton Hall
Ladywell Way
Musselburgh
EH21 6AF
e.mail: east_lothian@shelter.org.uk
website: Shelter
Tel: 08445 152 490 - Advice line (Mon & Fri 10am-1pm, Wed 1pm-4pm or leave message outside these times)
Fax:08445 152 924

East Lothian Tenants & Resident Panel
e.mail: tenantspanel@hotmail.com
Tel: 01620 823 986

ParentLine Scotland
Website: parentline
Tel: 0808 800 2222

Other Local Landlords


East Lothian Housing Association
24 Hardgate
Haddington
East Lothian
EH41 3JR
Telephone: 01620 825032
website: elha.com

Castle Rock Edinvar Housing Association
Edinburgh Head Office
1 Hay Avenue
Edinburgh
EH16 4RW
Telephone: 0131 657 0600
Website: Castlerock

Viewpoint Housing Association
4 South Oswald Road
Edinburgh
EH9 2HG
Telephone: 0131 668 4247
Website: Viewpoint
This association has a small housing development for the elderly in Prestonpans. The development is linked to their alarm system.

Bield Housing Association
79 Hopetoun Street
Edinburgh
EH7 4QF
Telephone: 0131 273 4000
Website: Bield
This association has a number of housing developments in East Lothian, all of which are either amenity or sheltered housing and therefore only suitable for elderly people.

Margaret Blackwood Housing Association
Craigievar House
77 Craigmount Brae
Edinburgh
EH12 8XF
Telephone: 0131 317 7227
Website: Margaret Blackwood
The association owns a development of 24 houses in Musselburgh, 11 of which are designed for wheelchair users.

Dunedin Canmore
8 New Mart Road
Edinburgh
EH14 1RL

Telephone: 0131 478 8888
Website : Dunedin Canmore